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FRIENDLINESS RATING: F
The absolute, hands-down, RUDEST staff in Las Vegas. I have NEVER been treated well in this casino, and I stop in during each visit just to “check around.” Nothing ever changes. I have never encountered ONE friendly face in Fitzgerald’s. When the agents at the slot card desk snap at you, the dealers yell at you, and the change people try to short-change you, that tells me that Fitzgerald’s doesn’t give a damn about my business. This sort of service is absolutely inexcusable in a customer-oriented city such as Las Vegas. AVOID THIS CASINO. THERE ARE PLENTY OF GOOD PLACES TO PLAY WHERE YOU WILL BE TREATED WELL. GAMBLING RATING: F Fitzgerald’s has the games, but what fun is playing them when you have to deal with the surly personnel? You’d think that the properties on Freemont Street would try harder to woo business from the Strip, but if they don’t have anything to offer and have a consistently surly staff, why bother? ATMOSPHERE: F Dark and dungy, mostly elderly patrons and the Atlantic City-type clientle. The “luck of the Irish” theme is pretty lame, and the giant leprechaun out front scares children of all ages. ROOM RATING: N/A While I have never stayed here, I certainly would not recommend it. It doesn’t look like a nice place, and I would not feel comfortable overnighting here. OTHER: The fun books are just okay--they are NOT worth venturing in the casino to get. They seem more like a marketing ploy to get unsuspecting visitors in the door so they can be yelled at and abused by rude Fitgerald's employees. Do you really want a 50 cent hat with Fitzgerald’s logo printed on it? Neither do I. I refuse to advertise for this property in any way. Fitzgerald's fails miserable in all respects and should be ashamed. Fizgerald's management, I am waiting to hear from you: Louisa226@hotmail.com WEB SITE: vegas.fitzgeralds.com FOR RESERVATIONS OR INFORMATION: 1-800-274-LUCK
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