FRIENDLINESS
RATING: C
It's not that employees here are "aloof," but they just give off
an attitude of indifference. It's almost as if they WISH you WEREN'T
in their casino so they wouldn't have to work. I've received many
complaints along the same line.
EFFICIENCY RATING: A
The best Valet parking in the city. Amazingly fast and friendly
service. If you see a show or eat here and you MUST drive, heed
my warning: if you self-park, allow yourself and EXTRA HALF-HOUR
to park your car and walk to the theater/restaurant. I cannot
stress this enough. The MGM's parking garage is the worst in Las
Vegas.
ATMOSPHERE: D
The casino is huge, loud and obnoxious. If you want to go to any
restaurants or even your room, for instance, you have to wind
your way through the massive casino. Poor planning makes for fewer
return guests. I am NOT a fan of this casino; I only go here to
see shows. Note: the lovely Wizard of Oz theme is now totally
gone. The faux-Hollywood idea is really lame.
OTHER:
The Hollywood Theater is a very intimate showroom with excellent
views from all seats. Try to catch one of the Vegas headliners
when you're in town. We always see Tom Jones there and it is fantastic.
The new Rainforest Cafe is fun too, but the food is just so/so.
The new attraction that puts MGM Grand above of the rest is its
new state of the art Lion Habitat. This place is amazing! Located
in the middle of the casino floor is a huge, glass enclosed Lion
Habitat where lions can happily run and play. The best thing?
Everything is glass, from the walls to the floors and ceilings!
That's right; you can actually see a lion pounce above your head
or lounge beneath your feet. This attraction is FREE and is a
must-see, even for those of you who aren't big animal lovers.
Kids will love it! This place puts the Mirage's tiger viewing
area to shame.
WEB SITE: www.mgmgrand.com
FOR RESERVATIONS OR INFORMATION: 1-702-891-1111